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At the head office or by post
77 Ștefan cel Mare și Sfânt Blvd., ChișinăuSubmit your petition directly at the NCFM head office or through postal services.
Consumer protection
At GENERAL ASIGURĂRI, we want every experience with our services to be safe, transparent and satisfying. If you have a question, something is unclear or you are dissatisfied, we encourage you to contact us first. We will review your request and make every effort to find the fastest and fairest solution.
Useful information
Your rights as a consumer
If the issue could not be resolved directly with us, or you are not satisfied with the way it was resolved, you may address the National Commission for Financial Markets (NCFM), the authority responsible for the protection of consumers of financial services, in accordance with the legislation in force.
You can contact the NCFM in the following ways:
Consumer phone line
+(373 22) 85-95-95For information and assistance regarding the protection of consumer rights.
Need help?
Working hours
Mon–Fri: 08:30–17:30 (break 13:00–14:00)