Travel Medical Insurance for Trips Abroad
Travel medical insurance from General Asigurări covers urgent unexpected costs abroad — from on-the-spot assistance to transport and repatriation. Choose your zone and duration, pay online and receive the policy by email.
What type of insurance is this?
Voluntary general insurance for individuals travelling outside the Republic of Moldova and their country of residence, within the territory indicated in the policy. The Insurer compensates urgent unexpected costs arising during the trip, within the limits of the package and the insured amount.
How to buy the policy online — 3 steps
- 01Choose the zone, period and number of people — the policy is issued for 3 to 365 days.
- 02Fill in the travellers’ details and pay by card. State the purpose of the trip and planned activities — sport or physical work — accurately.
- 03Receive the policy by email — before departure; coverage starts on the first day stated in the policy, after you cross the border.
- General Asigurări’s TRAVEL Standard policy covers urgent unexpected costs arising abroad from an accident or an unforeseen situation, up to the sum insured for the chosen zone, as well as the assistance company’s services.
- The policy also covers serious situations: emergency transport arranged by the assistance company, repatriation to the Republic of Moldova — with an escort if needed — and repatriation of remains. Sub-limits by type of cost are set out in the policy terms.
The insured amount — the total liability limit per person — depends on the zone you choose:
Zone
A
Territory
Former Soviet states
Sum insured
EUR 5,000
Zone
B
Territory
Turkey
Sum insured
EUR 10,000
Zone
C
Territory
Europe, Turkey and former Soviet states
Sum insured
EUR 30,000
Zone
D
Territory
Asia, Europe and former Soviet states
Sum insured
EUR 40,000
Zone
E
Territory
Worldwide
Sum insured
EUR 50,000
On request, for a higher premium, you can add options: recreational sport, professional sport, physical work and other optional clauses set out in the terms.
The policy covers only unforeseen situations: costs planned in advance are not covered. Undeclared sport and physical work, as well as military conflict zones, remain outside coverage. The full list of exclusions and sub-limits is in the insurance terms or available from the insurer at (022) 78 38 00.
- Events caused by war, invasion, hostilities, rebellion, mass unrest, terrorism or biological/chemical contamination are not compensated.
- The consequences of intentional acts and criminal offences are excluded.
- The full list of exclusions is in the policy terms (PDF) or available from the insurer at (022) 78 38 00.
- Services not coordinated with the Assistance Company/Insurer may be limited; if notification within 72 hours is missing without justification, payment is limited to EUR 500.
- Greece, Bulgaria, Romania and the rest of Europe. Covered under Zone C, with an insured amount of EUR 30,000. The policy is valid for the entire trip.
- Turkey. This destination has its own zone — Zone B, with an insured amount of EUR 10,000. If you’re also transiting other countries, choose Zone C, which includes Turkey and Europe.
- The rest of the world. For the US, Southeast Asia or other distant destinations, choose Zone D (Asia and Europe, EUR 40,000) or Zone E (worldwide, EUR 50,000).
- When taking out the policy: complete the application, correctly state the purpose of the trip and any sports activities/physical work, and pay the premium before departure.
- Keep the policy and the related documents; allow the Insurer to verify the circumstances of the event.
- In an emergency, contact Nova Assistance: +373 22 994 955, Telegram/WhatsApp +373 79 005 222, or the Insurer, then follow the instructions received.
- Provide your name, the insurance company, the policy series/number, the insured period, the event, and your contact address and telephone number.
- If calling in advance is not possible, inform the Assistance Company/Insurer as soon as possible, but no later than 72 hours.
- If you paid the costs yourself, submit the claim within 30 days of returning to Moldova with the policy, identity documents, invoices/receipts and proof of payment. The full list of documents is available from the insurer.
Choose your zone based on the destination and type of trip. For holidays in Europe, choose Zone C, with an insured amount of EUR 30,000. Schengen consulates usually require cover of at least EUR 30,000; Zone C provides EUR 30,000. Check the exact requirements with the consulate processing your application. Zone B is enough for Turkey, while Zone D or E suits exotic destinations or long trips. If you plan to practise sport or do physical work abroad, add the matching option: without it, these risks aren’t covered.
What does the policy cost and what determines the price?
The premium depends on the territorial zone, the insured amount, the trip’s duration, the age and number of insured persons, plus any additional options selected — sport, physical work, other clauses. You see the exact price online before payment: calculate the price of your policy.
What to do if something unexpected happens abroad?
Contact the assistance company Nova Assistance immediately at +373 22 994 955 or via Telegram/WhatsApp at +373 79 005 222, and follow the instructions you’re given. State your name, policy number, insured period and what happened. If you can’t call in advance, notify the assistance company as soon as possible — no later than 72 hours — otherwise payment may be limited to EUR 500.
Insurance terms and legal basis
Complete information is available in the travel insurance terms (PDF). General Asigurări operates under CNPF license no. 000887.
Frequently asked questions
A Schengen visa application usually requires medical cover of at least EUR 30,000. Zone C has an insured amount of EUR 30,000, and Zones D and E — more. The exact requirements are set by the consulate processing your application, so check them before you apply.
Need help?
Working hours
Monday–Friday: 08:30‑17:30 (break 13:00‑14:00)